Refund & Cancellation Policy
At Sagar Nagpal Academy, we are committed to providing high-quality, actionable, and result-oriented digital education. To keep our course fees highly accessible, we follow a transparent and strict refund policy as outlined below.
1. No Refund Policy
Due to the digital nature of our courses, all sales are final once a transaction is completed — fees are non-refundable and non-transferable under any circumstances.
2. Operational Constraints
The fee collected is immediately utilized toward administrative costs, digital infrastructure, server maintenance, and transaction processing fees charged by our third-party payment partners. Because these costs are incurred at the moment of purchase, we are unable to process refund requests. We encourage all users to carefully read the terms and conditions before making a purchase.
3. Rescheduling & Technical Issues
While we reserve the right to reschedule course sessions or live slots due to technical errors, machinery constraints, or unforeseen circumstances, this does not entitle the user to a refund. In the event of a reschedule, we provide ample flexibility by offering two separate opportunities to attend the session. If you face a genuine technical issue while making a payment (e.g., amount debited but access not granted), please contact us with proof of transaction, and we will ensure your access is activated manually.
4. Contact & Support
By enrolling in our courses, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy. For any technical assistance or payment-related queries, please reach out to us through the Contact Us page or email us directly at team@sagarnagpalacademy.online. Please note that our registered office address is for official documentation only, and physical visits for refund or support inquiries are strictly not permitted.